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Browse guides, troubleshooting, and answers to common questions about payouts, the catalog, the API, and your account.

Payouts · Getting Started

Payout Campaigns: Setup Guide

Step-by-step instructions for creating, managing, and dispatching gift card payouts — from the dashboard or the public API.

Read the guide →

Payouts · 4 articles

  • Payout Campaigns: Setup Guide
  • Recipient redemption flow explainedComing soon
  • Tracking payout order statusesComing soon
  • Troubleshooting failed dispatchesComing soon

API & Developers · 5 articles

  • Getting started with the GIFQ APIComing soon
  • Authentication: API keys & environmentsComing soon
  • Sandbox vs production: best practicesComing soon
  • Webhook events referenceComing soon
  • Rate limits & error codesComing soon

Brand Catalog · 3 articles

  • Selecting brands for a campaignComing soon
  • Worldwide (WW) vs country-specific brandsComing soon
  • Currency mix & cross-currency redemptionComing soon

Account & Billing · 4 articles

  • Setting up your company walletComing soon
  • Adding funds & top-up historyComing soon
  • Invoicing & receiptsComing soon
  • Inviting team membersComing soon

Still need a hand?

The team is happy to walk you through your first campaign or troubleshoot a tricky dispatch.

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